Data protection

Data protection

Storage and use of your personal data

We store and use your personal data - including postal address and e-mail address - exclusively for processing your orders and any returns. We only use your e-mail address to send you information about your order or, if desired, to send our newsletter.

Use of Cookies

Visitors to our website use different browsers and different computers. To make your visit with the technology used as easy as possible, we automatically record certain information. This includes the type of browser you are using (e.g. Firefox, Internet Explorer), your operating system (e.g. Windows, Macintosh) as well as the domain name of your internet provider. We also record the total number of visitors to our website so that we can continuously update and optimise our pages. Personal data is not stored in our cookies. The following data is stored in our cookies: the name of our website, the date of your visit and a string of characters that clearly identifies you. With the help of this data, we can see whether the majority of visitors prefer certain functions or sections to others. In this way, we can keep our website up-to-date and interesting for the majority of our visitors.

No transmission of personal data

We do not pass on your personal data with your postal and e-mail addresses to third parties. Exceptions to this are service partners who require the transmission of data for the processing of the order, such as the post office, DHL, our banks (e.g. direct debit or purchase in instalments) or companies with credit databases. In this case, the transmission of data is limited to the minimum necessary.

Information, correction, blocking and deletion of personal data

You have the right to request information and the correction, blocking and deletion of your stored data. If deletion is not possible for legal, contractual, commercial, tax or other legal reasons, only a blocking of the data can take place instead of deletion. You can revoke your permission to use and process your data for marketing purposes (newsletter) at any time by sending us a corresponding message. You can do this by sending an informal letter to Shelduck Production Sàrl, Shelduck TV, Grandpraz 56, 1971 Grimisuat or by sending an e-mail to

Monitoring data

In order to improve the offer, we collect tracking data that provides us with information about the browsing behaviour of users. This tracking data, such as that collected by Google Analytics, does not allow users to be identified and is therefore anonymous.

Google Analytics - Terms of Use:

Data protection laws

Personal data is only collected and stored within the framework of the legal guidelines.

December 2021